Frequently asked questions
Answers for your next study.
From planning a survey to finding the right audience. Here is how DatumForms fits into your research.
Getting started
Choose the right account and workflow.
Who is DatumForms for?
DatumForms is a survey and research platform for research agencies, corporate insight teams and organisations in Ghana and English-speaking Africa. Teams can build questionnaires, manage studies, review response quality and analyse results. People who want to take part in research use a separate research panel account.
How do I start a survey for my organisation?
Create a business account, build your questionnaire and review it before publishing. Start with the Free plan to try the survey workflow. If you need help choosing a plan or planning a study, talk to us.
Can I use DatumForms with my own research team?
Yes. DatumForms has project-based research workspaces. The Business plan includes user access controls and a branded interface. Choose access according to each person’s role; access to research data and administrative actions depends on their permissions. See the plan comparison for the current features.
Plans and study costs
Understand what you are paying for.
How much do the survey plans cost?
The Free plan is $0 and includes 15 questions per survey and 100 responses per month. Basic is US$132.29 per month, with unlimited questions and 1,500 responses per month. Business is US$194.24 per month, with unlimited questions and 15,000 responses per month. See pricing for the full comparison, or contact us about a larger plan.
Is research panel recruitment included in my subscription?
No. Panel recruitment is priced separately for each study and does not require a monthly survey subscription. Choose the audience, response target and estimated survey length to see a quote. Confirm the audience and costs before funding recruitment; a subscription payment does not fund your panel study.
Are conjoint studies charged separately?
Yes. A conjoint project has a separate project purchase, and panel recruitment has its own funding. Neither requires a monthly survey subscription. Check the project checkout and recruitment quote for the amounts that apply to your study, or ask us to help scope it.
Running your research
Build, recruit, review and report.
How do I recruit a Ghana research panel audience?
In the research workspace, choose the available audience criteria, set the number of responses and estimated survey length, review the quote and attach the audience to your survey. Recruitment starts after the questionnaire is published and the study is funded. Availability depends on eligible, consenting participants and your targeting requirements; a quote does not guarantee an immediate or nationally representative sample.
Can I run a conjoint or choice-based study?
Yes. DatumForms supports choice-based conjoint studies to explore how participants trade off tested features and prices. Results are tied to the questionnaire version used by those participants. They describe the tested choices and sample; they are not a guarantee of population demand or future revenue. Contact us to discuss the study design and recruitment requirements.
How is response quality reviewed?
Research teams can review response quality signals and decide whether to accept or reject a response, with a recorded reason. Signals support human review; they do not prove someone’s identity or guarantee that an answer is truthful. Panel rewards depend on responses meeting the study’s stated acceptance requirements.
What happens if I change a questionnaire after publishing?
Existing responses stay linked to the questionnaire version they started with. New responses use the newly published version. Reports keep changed questions and choices version-specific so teams can interpret the answers against the questions participants actually saw. Review changes before republishing, especially when you need to compare results across waves.
Can my field team collect data offline?
DatumForms includes a dedicated offline fieldwork workflow for supported projects. It is different from taking an online panel survey. Contact us to confirm the workflow, devices and question types for your study, and test saving and synchronising a sample questionnaire before starting fieldwork.
Where can I find help and information about data privacy?
Browse the help centre for guides or contact the team with your study requirements. Our privacy policy explains how DatumForms handles personal data. Plan your participant information, consent and data access around the needs of your particular study.
Taking part in surveys
Information for research participants.
How do I join as a research participant?
Start from Join the research panel and choose a personal participant account. The current panel is for adults aged 18 or older living in Ghana. Verify your account, complete the profile and explicitly agree to panel membership. Creating an account alone does not enrol you in the panel. You do not need a business subscription to take part.
Will joining guarantee surveys or earnings?
No. Invitations depend on available studies, your eligibility and remaining places. Review each opportunity’s length, reward and acceptance requirements before starting. Accepted rewards and any available withdrawal options are shown in your panel account. Joining does not guarantee invitations, regular income or immediate withdrawals.
Let’s plan your next study.
Tell us your research question, audience and timeline.